If the problem doesn't happen with another mouse, or with this mouse in another PC, it may be a system problem. Report back all results for possible other things to try. This is unneeded bloatware.Īdjust the mouse settings in Settings > Devices > Mouse, checking all settings including the Additonal Mouse Options box - check Settings on all tabs. Is there mouse software installed in Settings > Apps > Apps & Features? Uninstall it to see if the problem stops.
First program the power button to Shut down the PC at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power button does so you If this fails then from Device manager try uninstalling the USB controllers, restart PC to reinstall. If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, onīlue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver. First try Update this Driver > Automatically, then Roll Back if available. Try another mouse in this PC to confirm if Windows is the problem.Īccess the Device Manager reached by right clicking the Start button, choose the Mouse, then Driver tab. Try the mouse in another PC to isolate if it's the mouse or Windows causing this.
When did it last work correctly? What has changed since then? Is there a System Restore point to roll back to before then? How to use System Restore on Windows 10 | Windows CentralĬhange the batteries if wireless, try another USB port, reset mouse from button on bottom if available. Try all other ports on the PC, often the front and back will have different USB controllers Even if you have tried a step please do it over in sequence. I will give you everything that works to troubleshoot a mouse. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.